Advancing Solar Energy in Washington State

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Inside Sales & Support - Silicon Energy, Marysville WA

As Washington's first solar module manufacturer, Silicon Energy is proud to be part of what we see as a new trend: using local workforce to create positive impacts on both a local and global scale. 

Our mission is to locally manufacture high quality solar systems that advance durability, longevity of performance and aesthetics in the field of solar. Producing high quality products that survive in the elements requires a great team, though. As we expand our capacity, we are looking for intelligent, motivated, and detail-oriented people to join our strong crew. We run a tight ship with high expectations, but we strive to deliver as much as we ask. Every employee is a valued and respected member of our team.

If you think you are ready for a challenge in this growing industry and fit the requirements below, please send your resume to jobs@silicon-energy.com

Inside Sales & Support Job Description

The Inside Sales & Support position is responsible for maintaining and building new sales, providing installation support, and coordinating shipping. This position is also critical for collecting and presenting market data for product development efforts. This position requires excellent customer service, organizational skills, and a solid technical understanding of photovoltaic (PV) systems and their associated balance of system components (e.g., inverters, racking, etc.).

Primary Duties and Responsibilities

• Accurately process quotes and orders in a timely manner. 
• Maintain and expand sales through effective follow up with existing customers. 
• Process new customer accounts, maintain existing accounts, and assist in developing contact database. 
• Coordinate with Production on order fulfillment and sales forecasting. 
• Assist in establishing sales forecasts, sales goals and strategies for meeting them. 
• Support marketing efforts by attending trade shows and solar meetings (some travel, night, and weekend work required). 
• Provide hands-on and online product training to new installation partners. 
• Maintain a high level of professionalism in dealings with existing customers and potential customers. 
• Conduct detailed product presentations. 
• Work with Marketing and Communications to develop effective marketing materials. 
• Collect and report market, product, and competitor developments. 
• Conduct research to support new product design efforts and effectively participate in the development process. 
• Additional responsibilities may be required as the company strives to grow.

Skills and Competencies

• Strong customer service skills. 
• Highly motivated and results driven. 
• Excellent time management and scheduling skills. 
• Able to think strategically and show discretion. 
• Able to train, work effectively alongside, and accept feedback from customers and fellow team members. 
• Strong communication (written and verbal) and collaboration skills. 
• Proficiency in Microsoft Office suite and sales-related accounting applications.

Education and Qualifications

• Integrity. 
• College degree in a technical field is preferred or equivalent experience.
• 1~2 years experience with solar PV and National Electric Code (NEC) issues. 
• NABCEP certification preferred. 
• Three years of sales experience. 
• Ability to work under general supervision, but exercise independent judgment. 
• Experience working in technology environment. Hiring Organization: Silicon Energy 

  • Location: Marysville
  • Compensation: TBD
  • Principals only. Recruiters, please don't contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.